First off, go check out the latest posts at the Dead Reckonings Forum for some fascinating discussion on the impact metal had on naval navigation. When you are done you can come back here and read my stupid rant on McDonalds.
Back so soon? … or were you captivated by my less than stellar graphic? Anyway, on to my rant. My wife and I were on our way to a dog show in Caseyville, IL when we stopped off at a Mickey D’s in Bartonville. As a note, there were other places we could have stopped to that point including Subway, Hardees and KFC, but I had a taste for some yellow arches. As we walked up to the counter I noticed a sign had been added to the menu detailing their new policy involving an ADDITIONAL charge for any condiments added to an item that doesn’t normally come on it. I then immediately recalled that my wife had come home griping about this policy when she went to one in Peoria.
I decided to read it slowly again in order to understand all the nuances, but it basically just resulted in more questions. The clerk finished ringing up my wife’s order and then prompted me for my selection. I decided to lead with “so if I get my sandwich plain, do I get it for less?” This resulted in an answer explaining how the meal is a few cents cheaper than ordering everything together. Apparently, this request went sailing over her head. I restated the question and emphasized the plain “sandwich” part. This got a strange look so I tried again and referenced the fact the sign above her stated that adding a condiment increased the priced so removing the standard available condiment should be less. “No, we don’t do that” was the response … as in not discounting the sandwich. I decided continuing this discussion was going to get me nowhere, so I ordered by plain sandwich and made a personal decision to contact McDonalds and talk to a graduate of their fine McDonald’s University. I am still awaiting a response (no, not holding my breadth), but the way I see it, I am obviously paying the cost of a fully condimented (is that a word?) sandwich. This mean I have been increasing their profit margin every time I order there. This makes me sick and from this point on I will choose one of the other establishments and get the sandwich the way I want it.
By the way, my wife ended up answering my second question as to whether removing something off the sandwich from the standard condiment list would allow me to get option added for free. That answer is a big NOPE! – kudos for my wife for actually getting an answer to that scenario.
The good thing about a bad economy (thank you money lending criminals) is I have many many choices to spend my money and you would therefore think establishments would be a little more customer friendly and not jeopardize future sales for the price of a condiment.
Oh well, was that a Quiznos over there?